Below you'll find frequently asked questions about internet & website related issues, and their answers.
» How long does it take to have a web site designed?
The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule.
» Why can't I find my web site in the search engines?
Once your site has been submitted to the top Search Engines they may require several weeks, or even months to actually spider and list your web site in their directory. How fast your site is listed depends on each individual Search Engines database update schedule. Watch your server traffic logs for visiting spiders. We suggest you use Guaranteed Search Engine Submit. Your site can be listed on AOL, MSN, and Overture in a couple of days. Click here to read more.
» Do you offer e−commerce packages?
Yes we do, from shopping carts to customized information sharing. We have e-commerce packages that range from $1000.00 to $7,000.00. The costs all depend on your requirements. We also offer secure merchant gateways to transact business in real time with automated fulfillment. Our E-commerce packages can handle any type of electronic processing from credit cards to checks and other electronic transfers.
» What are the maintenance costs on a website?
Once a site is completed there are no maintenance costs associated with the site. There are however, web hosting expenses. Web hosting expenses give you an internet presence 24/7. It also allows you to accept e-mails from prospects and clients.
» What’s the difference between web design and web development?
Web design is the process of creating a look and feel for a website. Web development looks beyond this to the functionality and is concerned with questions like: how user friendly is it? Does it serve its primary purpose? How good is the content? Does it draw and keep visitors? Does it evoke the required action? Is it search-engine friendly? Web design on its own can in fact be hugely detrimental to a site’s objectives. A good website takes many factors into consideration and not just the first impression or visual effect.
» Does every page of my website really need to be optimized?
In a word − yes. Every page of a website can be a potential entry point for visitors. You can't predict which page or pages will be ranked the best for specific keywords. As such, each page must be individually optimized to for optimal ranking. Collectively, all pages of your website reinforce the common "theme" of the site, which also can help boost ranking. Don't assume that your home page is the most important page on your site.
» Does we offer #1 ranking guarantee?
No, we don’t nor anyone else can as no one can control search engines and its algorithm, it keeps on updating.
» What is web hosting?
Web hosting is a monthly fee that you pay to have your site accessible on the Internet. We can provide web hosting for our clients.
» What kind of support do you provide?
Your first step is always our LIVE SUPPORT. LIVE SUPPORT is instant chat support that will put you in direct contact with our support staff. Once contacted -- Our support staff will chat, call or e-mail you depending on the situation and your preferred method of contact.
» Do you provide phone support?
Yes. We provide unlimited phone and e-mail support to all customers. To obtain phone support, first use LIVE SUPPORT to contact a support person. Then provide your phone number to the LIVE SUPPORT person. Our support representatives will then call you if needed.
» What will my customized web site look like?
We can create a very custom design just for you. CLICK HERE to take a look at some sites we have created for our customers.
