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Here Is How Small Businesses Can Benefit From Using Advanced Technology

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Small businesses not only provide affordable products and solutions to their customers but they also play an integral part in boosting the economy of a country. Whether you talk about eliminating extreme poverty by providing reliable jobs to people or enhancing shared prosperity, small businesses are indispensable elements of any society that’s looking forward to breaking age-old myths to create its unique identity when it comes to making a difference on a global scale.

But to unleash their actual potential to experience unprecedented growth it’s utterly pivotal for small businesses to embrace technology. All the budding entrepreneurs should encourage their employees to use Google Docs, CRM, and credit card processing to stay more relevant in today’s digital world.

As a startup or small business, if you want to play a critical role in spurring the economic growth of your country, then it’s essential for you to enhance your productivity and become more organized by encouraging your staff to use advanced technology and efficient methods.

Since small businesses are the drivers of local growth, they shouldn’t underestimate the significance of using advanced tools and techniques in carrying out their day-to-day operations more efficiently.

Here are some crucial tools and techniques that can help you enhance your productivity.


Having a well-maintained website is highly significant for small businesses to deal with the cut-throat competition. It’s not only essential for marketing your products and services, but it’s also crucial for enhancing your brand image. It will help you boost your advertising effectiveness and make it easier for you to engage with potential customers.

Apart from that, it will help in enhancing your conversion rate and get a good return on your investment.

Google Docs

Compatible with a wide range of operating systems such as Windows, iOS, Android, macOS, ChromeOS, and BlackBerry, Google Docs is a free cross-platform word processor that helps you create and edit text documents online.

Offered by Google, this word processor not only allows you to create and edit text documents without requiring dedicated software but also makes it easier for you to work with multiple people simultaneously.

In other words, both you and your teammates can work on the same document at the same time. You can check the edits made by them and can update the text further based on it. And the best part is that you can use its built-in chat feature to communicate with your fellow teammates while working on a single document. If you have any doubts, you can ask them relevant questions to clear them up. You can import your Microsoft Word documents and PDF files to edit them quickly.

You can use Google Docs to export your files in various formats such as .pdf, .docx, and .rtf, etc.

Apart from using Google Docs, you should also use Google Sheet, and Google Slides to enhance your productivity. Google Sheet and Google Slides are also available for free within the Google Drive service.


Customer relationship management (CRM) involves technologies and practices that help businesses manage their relationships with their customers. Now, when you talk about the use of technology in customer relationship management, it generally includes CRM that makes it easier for businesses to manage customer data, and access business information quickly.

It is highly essential for businesses to solve the problems confronted by their customers.

Using CRM software can help businesses offer exceptional customer service to their clients. So, if you want to strengthen your relationship with your customers, make sure you use CRM software.

Credit Card Processing

As most of the countries across the world are moving towards a cashless society, it’s utterly essential for small businesses to learn the art of carrying out online transactions quickly and precisely.

As a business, you should be capable of carrying out online transactions through a variety of channels. Whether you talk about credit cards, debit cards or e-cheque, your team should be able to process the payment quickly. So, if you do not want to annoy your customers while doing an online transaction, make sure that you use a reliable payment processor.

Last but not least, if you want to stay ahead of the curve, make sure that you use quality tools and technologies to enhance your performance.

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