System Administrator
- IT Infrastructure & Support
- Entry-Level (1+ Year)
- Permanent
- ₹ 15 to ₹ 30K (Per Month)
- onsite
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Job Responsibilities
- Install, configure, and maintain desktop systems, laptops, printers, and other IT hardware.
- Monitor network performance and troubleshoot connectivity issues to ensure smooth operations.
- Manage user accounts, permissions, and access controls across organizational systems.
- Provide first-level technical support for hardware, software, network, and connectivity issues.
- Assist in setting up and maintaining LAN, WAN, Wi-Fi, and VPN connections.
- Maintain an inventory of IT assets and coordinate timely upgrades, repairs, and replacements.
- Ensure timely installation of operating system updates, security patches, and antivirus updates.
- Create, configure, and manage Google Workspace/Gmail accounts for new and existing employees.
- Configure, maintain, and troubleshoot the Time Champ application, including user access and usage-related issues.
- Provide IT infrastructure and technical support for internal operations and client project requirements.
- Maintain documentation of IT processes, technical issues, troubleshooting steps, and resolutions.
- Escalate critical or unresolved technical issues to senior IT personnel or external vendors when necessary.
Technical Skills Required
- Strong knowledge of Windows and Linux operating systems.
- Understanding of LAN/WAN technologies, TCP/IP, DNS, DHCP, and VPN.
- Hands-on experience in installing, configuring, and troubleshooting IT hardware, including desktops, laptops, routers, switches, and printers.
- Familiarity with Active Directory, Group Policy, and user account management.
- Proficiency in Google Workspace/Gmail administration and configuration.
- Experience in configuring and troubleshooting Time Champ for end users.
- Basic understanding of firewall management and network security.
- Knowledge of data backup and restoration procedures.
- Ability to diagnose and resolve hardware, software, and network-related issues effectively.
Non-Technical Skills Required
- Strong problem-solving and analytical thinking abilities.
- Good verbal and written communication skills.
- Ability to work under pressure and manage multiple priorities.
- Proactive approach with a strong sense of ownership and accountability.
- Good time management and organizational skills.
- Team player with the ability to collaborate effectively across departments.
- Willingness to learn and adapt to new technologies.
- Customer-focused mindset with patience and empathy in handling end-user issues.
Benefits
- 5 Days of Work per Week
- Competitive Compensation
- Flexible Working Hours
- Training Sessions & Monthly Events
- Performance Appreciation Rewards
- Collaborative Work Culture
- Work with an Award-Winning Agency with 20+ Years of Experience
- Exposure to Global Clients Across Diverse Industries
- Work with Cutting-Edge AI Tools & Automation Platforms
- Great Place to Work Certified Company

