ZealousWeb is seeking a dynamic and personable Front Desk Executive to be the welcoming face of our company. As the first point of contact for clients, visitors, and team members, you will play a crucial role in creating a positive and professional environment. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. Responsibilities include greeting visitors, managing incoming calls, handling correspondence, and providing administrative support to various departments. If you have a passion for customer service and a keen eye for detail, we would love to hear from you.
Job Responsibilities
- Greet and welcome visitors, clients, and vendors with warmth and professionalism.
- Manage incoming calls, emails, and correspondence, ensuring prompt redirection to the concerned department.
- Maintain visitor logbooks and issue visitor passes as per security protocols.
- Handle scheduling of meeting rooms, appointments, and conference calls.
- Support HR/Admin team with front-desk-related documentation and coordination.
- Ensure the reception area is tidy, presentable, and equipped with necessary stationery/materials.
- Manage courier, mail, and package distribution efficiently.
- Assist in coordinating internal events, employee onboarding support, and office activities.
- Provide general administrative and clerical support as required.
- Act as the first point of contact for employees and guests, ensuring a smooth flow of communication.
Technical Skills Required
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Knowledge of handling office equipment (printers, scanners, telephones, video conferencing systems).
- Familiarity with Google Workspace (Gmail, Calendar, Drive) is preferred.
- Basic knowledge of record-keeping and office management systems.
- Ability to manage scheduling tools and appointment calendars.
- Exposure to HRMS or attendance software will be an added advantage.
Non-Technical Skills Required
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a pleasant and approachable personality.
- Professional appearance and positive attitude.
- Ability to multitask, prioritize, and manage time effectively.
- High level of patience, empathy, and customer service orientation.
- Attention to detail and problem-solving ability.
- Strong sense of responsibility, confidentiality, and integrity.
- Willingness to learn and take initiative in day-to-day operations.
